Terms & Conditions

Welcome to Brandeez, a service offered by Paul Russell Designs. By using this website and/or purchasing any digital downloads or services, you agree to the terms below. Please read them carefully.

1. General Information

This website is operated by Paul Russell Designs under the trading name “Brandeez.” Throughout the site, the terms “we”, “us” and “our” refer to Paul Russell Designs.

2. Services and Digital Products

We offer digital downloads, branding and design services, and the facilitation of printed materials through third-party printers. All services are subject to availability and may be modified at any time.

3. Payments

• Full payment is required for all digital downloads at the time of purchase.
• For services, a 50% deposit of the total labour cost is due upfront.
• Any third-party costs (e.g. plugins, printing) must be paid in full before the project begins.
• The final balance is due upon completion, before final files are delivered.

4. Refunds and Cancellations

• Deposits are non-refundable.
• Due to the nature of digital products, all sales are final and non-refundable.
• If a client cancels a service after work has begun, they may be liable for additional costs proportionate to the work completed.

5. Turnaround Time and Revisions

• Estimated timelines will be discussed on a per-project basis.
• Design services include a reasonable number of revisions (typically 2 rounds unless otherwise agreed).
• Additional revisions will be billed at an hourly rate.

6. Intellectual Property

• Final approved designs will be released to the client upon full payment.
• Until then, all work remains the intellectual property of Paul Russell Designs.
• We reserve the right to showcase completed work in our portfolio and marketing.

7. Delivery of Printed Products

• Printed materials are fulfilled through trusted third-party printers.
• Delivery timelines and shipping are subject to third-party terms, but we will manage this process on your behalf.
• Shipping costs are typically included in the final price.

8. Client Responsibilities

• Clients are responsible for providing accurate information, content, and approvals in a timely manner.
• Delays caused by lack of response or delayed content will affect timelines and may incur additional costs.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. While we aim to provide professional, high-quality outcomes, we cannot guarantee specific results or outcomes for your business.

10. Changes to Terms

We reserve the right to update or change these terms at any time. Any changes will be posted on this page with an updated revision date.

11. Contact

If you have any questions about these Terms and Conditions, please contact us at info@brandeez.co.za.